Shipping + Returns
SHIPPING
ANP ships from Los Angeles, CA. All domestic orders and shipments will be processed and shipped via USPS priority package within 3-5 business days, pending payment authorization and verification. At this time ANP delivers to U.S. only.
Please allow 24 hours for your tracking number & shipping label to update.
We offer Route Package Protection insurance at check-out. It can help protect you if your order is damaged, loss or stolen. If you have added insurance to your order using Route at checkout and your order has been lost, stolen or damaged, please file a claim at https://claims.route.com using the Order ID provided by Route. Shipping insurance is non-refundable for delivered packages.
RETURNS
We offer returns for either store credit, a refund in the original form of payment, or an exchange for a different size or color. If you would like to return or exchange an item purchased on www.anplosangeles.com, please send us a request for a return authorization within 14 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
Any returns that do not meet our policy will be sent back to the customer.
Once we receive your return, please allow 3-5 business days for your refund to be processed and 5-10 days for the bank to post the refund to your account.